1. go to SAP VA01 and input order type
for wholesales select ZCR, for retail select ZCR2
2. Click continue and input customer information and customer reference
3. to the material item, select a specify item, here select a note delivery fee
4. double click the line item and go to condition tab select a condition type, here select ZD25, and input the value under condition value
5. go back and go to header to select a order reason
save.
6. displat this credit note and then go to create billing
save it
done