--- title: IT Knowledge Database description: UX POS is the core transaction and reporting system for Retail team --- [Skip to content](https://itsm.halocreativedesign.com/en/knowledge/pos#main-content) English Show submenu for translations [Sign in](https://itsm.halocreativedesign.com/_hcms/mem/login?redirect_url=https%3A%2F%2Fitsm.halocreativedesign.com%2Fen%2Fknowledge%2Fpos) IT Support Team Open main navigation Close main navigation - English Show submenu for translations - [Sign in](https://itsm.halocreativedesign.com/_hcms/mem/login?redirect_url=https%3A%2F%2Fitsm.halocreativedesign.com%2Fen%2Fknowledge%2Fpos) - [View your tickets](https://itsm.halocreativedesign.com/tickets-view) [View your tickets](https://itsm.halocreativedesign.com/tickets-view) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [IT Knowledge Database](https://itsm.halocreativedesign.com/en/knowledge) 2. [POS](https://itsm.halocreativedesign.com/en/knowledge/pos) - [SAP](https://itsm.halocreativedesign.com/en/knowledge/sap#main-content) - [Basis](https://itsm.halocreativedesign.com/en/knowledge/sap#basis) - [SAP Purchasing](https://itsm.halocreativedesign.com/en/knowledge/sap#sap-purchasing) - [SAP sales order](https://itsm.halocreativedesign.com/en/knowledge/sap#sap-sales-order) - [SAP Shippment](https://itsm.halocreativedesign.com/en/knowledge/sap#sap-shippment) - [SAP Stock Management](https://itsm.halocreativedesign.com/en/knowledge/sap#sap-stock-management) - [SAP Finance](https://itsm.halocreativedesign.com/en/knowledge/sap#sap-finance) - [SAP Billing](https://itsm.halocreativedesign.com/en/knowledge/sap#sap-billing) - [SAP Basis](https://itsm.halocreativedesign.com/en/knowledge/sap#sap-basis) - [SAP Master Data](https://itsm.halocreativedesign.com/en/knowledge/sap#sap-master-data) - [SAP EDI](https://itsm.halocreativedesign.com/en/knowledge/sap#sap-edi) - [Sales order delivery note](https://itsm.halocreativedesign.com/en/knowledge/sap#sales-order-delivery-note) - [Retail NCR](https://itsm.halocreativedesign.com/en/knowledge/sap#retail-ncr) - [Wholesale NCR](https://itsm.halocreativedesign.com/en/knowledge/sap#wholesale-ncr) - [Legcey System](https://itsm.halocreativedesign.com/en/knowledge/sap#legcey-system) - [ORACLE](https://itsm.halocreativedesign.com/en/knowledge/oracle#main-content) - [Oracle Work order](https://itsm.halocreativedesign.com/en/knowledge/oracle#oracle-work-order) - [POS](https://itsm.halocreativedesign.com/en/knowledge/pos#main-content) - [POS Order Change](https://itsm.halocreativedesign.com/en/knowledge/pos#pos-order-change) - [POS Selling Price adjust](https://itsm.halocreativedesign.com/en/knowledge/pos#pos-selling-price-adjust) - [POS Deposit](https://itsm.halocreativedesign.com/en/knowledge/pos#pos-deposit) - [POS - Reporting](https://itsm.halocreativedesign.com/en/knowledge/pos#pos-reporting) - [POS - Tender](https://itsm.halocreativedesign.com/en/knowledge/pos#pos-tender) - [POS - Order change or Rerund](https://itsm.halocreativedesign.com/en/knowledge/pos#pos-order-change-or-rerund) - [add service line](https://itsm.halocreativedesign.com/en/knowledge/pos#add-service-line) - [POS-Refund](https://itsm.halocreativedesign.com/en/knowledge/pos#pos-refund) - [POS-Credit note](https://itsm.halocreativedesign.com/en/knowledge/pos#pos-credit-note) - [SRM](https://itsm.halocreativedesign.com/en/knowledge/srm) - [TMS](https://itsm.halocreativedesign.com/en/knowledge/tms#main-content) - [DN Incomplete](https://itsm.halocreativedesign.com/en/knowledge/tms#dn-incomplete) - [TMS Status Change Update](https://itsm.halocreativedesign.com/en/knowledge/tms#tms-status-change-update) - [TMS delivery address](https://itsm.halocreativedesign.com/en/knowledge/tms#tms-delivery-address) - [update shipment status](https://itsm.halocreativedesign.com/en/knowledge/tms#update-shipment-status) - [Infra & Configurations](https://itsm.halocreativedesign.com/en/knowledge/infra-configurations#main-content) - [How to use](https://itsm.halocreativedesign.com/en/knowledge/infra-configurations#how-to-use) - 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[Apple Mac OS](https://itsm.halocreativedesign.com/en/knowledge/apple-mac-os) # POS UX POS is the core transaction and reporting system for Retail team - [Refund and Reverse a Invoiced Orders](https://itsm.halocreativedesign.com/en/knowledge/ux-pos-delivered-order-return-and-refund-not-ncr) - [UX-POS: Create MTO Order](https://itsm.halocreativedesign.com/en/knowledge/ux-pos-create-mto-order) - [US-POS: Full Refund to a POS order](https://itsm.halocreativedesign.com/en/knowledge/us-pos-full-refund-to-a-pos-order) - [UX-POS: Change Discount or service line for the shipped order (TMS = 2)](https://itsm.halocreativedesign.com/en/knowledge/ux-pos-change-discount-or-service-line-for-the-shipped-order-tms-2) - [UX-POS: How to create a POS MTO order for USCC after MTO function blocked](https://itsm.halocreativedesign.com/en/knowledge/ux-pos-how-to-create-a-pos-mto-order-for-uscc-after-mto-function-blocked) ## POS Order Change - [UX-POS: Update ZIP code](https://itsm.halocreativedesign.com/en/knowledge/update-ux-pos-zip-code) - [UX-POS Order delivery address change](https://itsm.halocreativedesign.com/en/knowledge/pos-delivery-address-change) - [UX-POS: How to change order to add or remove an item](https://itsm.halocreativedesign.com/en/knowledge/pos-add-or-remove-item) ## POS Selling Price adjust - [UX-POS: Adjust spare parts price when the prices can not edit directly](https://itsm.halocreativedesign.com/en/knowledge/ux-pos-adjust-spare-parts-price-when-the-prices-can-not-edit-directly) ## POS Deposit - [UX-POS：Add Balance into a POS Order](https://itsm.halocreativedesign.com/en/knowledge/ux-posadd-balance-into-a-pos-order) ## POS - Reporting - [How to get End of Day Tender Report from UX POS](https://itsm.halocreativedesign.com/en/knowledge/how-to-get-end-of-day-tender-report-from-ux-pos) - [How to check details list of Misc or Service Codes (3333) in Sales Report R02](https://itsm.halocreativedesign.com/en/knowledge/how-to-check-details-list-of-misc-or-service-codes-3333-in-sales-report-r03) ## POS - Tender - [POS-Credit Note: how to use a issue credit note](https://itsm.halocreativedesign.com/en/knowledge/pos-credit-note-how-to-use-a-issue-credit-note) - [UX-POS: Selling in stock delisted product](https://itsm.halocreativedesign.com/en/knowledge/pos-1) - [UX-POS: Extract Payment record](https://itsm.halocreativedesign.com/en/knowledge/ux-pos-extract-payment-record) ## POS - Order change or Rerund - [UX-POS: Order Change / Order Partial Refund - Order befored shipped from WLS](https://itsm.halocreativedesign.com/en/knowledge/ux-pos-order-change-/-order-partial-refund) - [UX-POS: Full Refund to a process status order](https://itsm.halocreativedesign.com/en/knowledge/ux-pos-full-refund-to-a-process-status-order) - [UX-POS: (Partial)Refund Price only to an WLS shipped but Retail not Delivered order(TMS = 4)](https://itsm.halocreativedesign.com/en/knowledge/ux-pos-refund-price-only-to-an-wls-shipped-but-retail-not-delivered-ordertms-4) - [ux-pos: Want to update the restocking fee rate](https://itsm.halocreativedesign.com/en/knowledge/ux-pos-want-to-update-the-restocking-fee-rate) - [POS-Refund: Roll back a delivered order to change delivery charge or discount](https://itsm.halocreativedesign.com/en/knowledge/pos-refund-roll-back-a-delivered-order-to-change-delivery-charge-or-discount) ## add service line - [UX-SD: how to add the service line only in POS](https://itsm.halocreativedesign.com/en/knowledge/ux-sd) ## POS-Refund - [UX\_POS-Refund:Refund Credit Note to Customer](https://itsm.halocreativedesign.com/en/knowledge/ux_pos-refund) ## POS-Credit note - [UX-POS: create a dummy SO with code 6666 to remove the invalid credit note](https://itsm.halocreativedesign.com/en/knowledge/ux-pos-create-a-dummy-so-with-code-6666-to-remove-the-invalid-credit-note) # IT Support Team halocreativedesign.com Help Center Copyright © 2026, IT Support Team