---
title: IT Knowledge Database
description: SAP Eco system supports Wholesale, Retail activities of the group.
---

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1. [IT Knowledge Database](https://itsm.halocreativedesign.com/en/knowledge)
2. [SAP](https://itsm.halocreativedesign.com/en/knowledge/sap)

- [SAP](https://itsm.halocreativedesign.com/en/knowledge/sap#main-content)
  
  
  
  
  
    - [Basis](https://itsm.halocreativedesign.com/en/knowledge/sap#basis)
    - [SAP Purchasing](https://itsm.halocreativedesign.com/en/knowledge/sap#sap-purchasing)
    - [SAP sales order](https://itsm.halocreativedesign.com/en/knowledge/sap#sap-sales-order)
    - [SAP Shippment](https://itsm.halocreativedesign.com/en/knowledge/sap#sap-shippment)
    - [SAP Stock Management](https://itsm.halocreativedesign.com/en/knowledge/sap#sap-stock-management)
    - [SAP Finance](https://itsm.halocreativedesign.com/en/knowledge/sap#sap-finance)
    - [SAP Billing](https://itsm.halocreativedesign.com/en/knowledge/sap#sap-billing)
    - [SAP Basis](https://itsm.halocreativedesign.com/en/knowledge/sap#sap-basis)
    - [SAP Master Data](https://itsm.halocreativedesign.com/en/knowledge/sap#sap-master-data)
    - [SAP EDI](https://itsm.halocreativedesign.com/en/knowledge/sap#sap-edi)
    - [Sales order delivery note](https://itsm.halocreativedesign.com/en/knowledge/sap#sales-order-delivery-note)
    - [Retail NCR](https://itsm.halocreativedesign.com/en/knowledge/sap#retail-ncr)
    - [Wholesale NCR](https://itsm.halocreativedesign.com/en/knowledge/sap#wholesale-ncr)
    - [Legcey System](https://itsm.halocreativedesign.com/en/knowledge/sap#legcey-system)
- [ORACLE](https://itsm.halocreativedesign.com/en/knowledge/oracle#main-content)
  
  
  
  
  
    - [Oracle Work order](https://itsm.halocreativedesign.com/en/knowledge/oracle#oracle-work-order)
- [POS](https://itsm.halocreativedesign.com/en/knowledge/pos#main-content)
  
  
  
  
  
    - [POS Order Change](https://itsm.halocreativedesign.com/en/knowledge/pos#pos-order-change)
    - [POS Selling Price adjust](https://itsm.halocreativedesign.com/en/knowledge/pos#pos-selling-price-adjust)
    - [POS Deposit](https://itsm.halocreativedesign.com/en/knowledge/pos#pos-deposit)
    - [POS - Reporting](https://itsm.halocreativedesign.com/en/knowledge/pos#pos-reporting)
    - [POS - Tender](https://itsm.halocreativedesign.com/en/knowledge/pos#pos-tender)
    - [POS - Order change or Rerund](https://itsm.halocreativedesign.com/en/knowledge/pos#pos-order-change-or-rerund)
    - [add service line](https://itsm.halocreativedesign.com/en/knowledge/pos#add-service-line)
    - [POS-Refund](https://itsm.halocreativedesign.com/en/knowledge/pos#pos-refund)
    - [POS-Credit note](https://itsm.halocreativedesign.com/en/knowledge/pos#pos-credit-note)
- [SRM](https://itsm.halocreativedesign.com/en/knowledge/srm)
- [TMS](https://itsm.halocreativedesign.com/en/knowledge/tms#main-content)
  
  
  
  
  
    - [DN Incomplete](https://itsm.halocreativedesign.com/en/knowledge/tms#dn-incomplete)
    - [TMS Status Change Update](https://itsm.halocreativedesign.com/en/knowledge/tms#tms-status-change-update)
    - [TMS delivery address](https://itsm.halocreativedesign.com/en/knowledge/tms#tms-delivery-address)
    - [update shipment status](https://itsm.halocreativedesign.com/en/knowledge/tms#update-shipment-status)
- [Infra & Configurations](https://itsm.halocreativedesign.com/en/knowledge/infra-configurations#main-content)
  
  
  
  
  
    - [How to use](https://itsm.halocreativedesign.com/en/knowledge/infra-configurations#how-to-use)
    - [IT Infra Tech Knowledge](https://itsm.halocreativedesign.com/en/knowledge/infra-configurations#it-infra-tech-knowledge)
- [Hubspot](https://itsm.halocreativedesign.com/en/knowledge/hubspot#main-content)
  
  
  
  
  
    - [Hubspot Quick Support](https://itsm.halocreativedesign.com/en/knowledge/hubspot#hubspot-quick-support)
- [ITSM](https://itsm.halocreativedesign.com/en/knowledge/itsm#main-content)
  
  
  
  
  
    - [KB](https://itsm.halocreativedesign.com/en/knowledge/itsm#kb)
    - [PM](https://itsm.halocreativedesign.com/en/knowledge/itsm#pm)
- [365 - Email and Sharepoint etc](https://itsm.halocreativedesign.com/en/knowledge/365-email-and-sharepoint-etc)
- [PIM](https://itsm.halocreativedesign.com/en/knowledge/pim#main-content)
  
  
  
  
  
    - [Integration](https://itsm.halocreativedesign.com/en/knowledge/pim#integration)
- [SAP SF-HRM](https://itsm.halocreativedesign.com/en/knowledge/sap-sf-hrm#main-content)
  
  
  
  
  
    - [Create New employee in SAP SF](https://itsm.halocreativedesign.com/en/knowledge/sap-sf-hrm#create-new-employee-in-sap-sf)
- [Apple Mac OS](https://itsm.halocreativedesign.com/en/knowledge/apple-mac-os)

# SAP

 SAP Eco system supports Wholesale, Retail activities of the group.

- [SAP-Basis: Create new account](https://itsm.halocreativedesign.com/en/knowledge/sap-basis-create-new-account)
- [How to Renew SAP Certificates](https://itsm.halocreativedesign.com/en/knowledge/how-to-renew-sap-certificates)
- [SAP-SD: SO Tax and Customer Tax](https://itsm.halocreativedesign.com/en/knowledge/sap-sd-so-tax-and-customer-tax)
- [Change the status of sales order from Z01 to Z02](https://itsm.halocreativedesign.com/en/knowledge/change-the-status-of-sales-order-from-z01-to-z02)
- [SAP-FICO: View the clear number based on the billing](https://itsm.halocreativedesign.com/en/knowledge/sap-fico-view-the-clear-number-based-on-the-billing)
- [SAP-FICO: Unlock user account](https://itsm.halocreativedesign.com/en/knowledge/sap-fico-unlock-user-account)
- [SAP-FICO GB01 Right of use assets acquisition](https://itsm.halocreativedesign.com/en/knowledge/sap-fico-gb01-right-of-use-assets-acquisition)

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## Basis

- [How to put SN info into SAP fixed asset records](https://itsm.halocreativedesign.com/en/knowledge/how-to-put-sn-info-into-sap-fixed-asset-records)

## SAP Purchasing

- [How to print out PO as PDF file](https://itsm.halocreativedesign.com/en/knowledge/how-to-print-out-po-as-pdf-file-)
- [SAP-MM: How to get purchase price in SQ01](https://itsm.halocreativedesign.com/en/knowledge/query-po-price)
- [How to do Goods Receiving by ZSD013 (Actual Shipment Data)](https://itsm.halocreativedesign.com/en/knowledge/how-to-perform-goods-receiving)
- [Place Order to purchase new fixed asset on SAP and Asset receive](https://itsm.halocreativedesign.com/en/knowledge/place-order-to-purchase-new-fixed-asset-on-sap)
- [How to reverse GR](https://itsm.halocreativedesign.com/en/knowledge/how-to-reverse-gr)
- [How to delete or remove inbound delivery](https://itsm.halocreativedesign.com/en/knowledge/how-to-delete-or-remove-inbound-delivery)

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## SAP sales order

- [关于SAP销售订单 (Sales Order)中项目类别（Item Category）的介绍](https://itsm.halocreativedesign.com/en/knowledge/%E5%85%B3%E4%BA%8Esap%E9%94%80%E5%94%AE%E8%AE%A2%E5%8D%95-sales-order%E4%B8%AD%E9%A1%B9%E7%9B%AE%E7%B1%BB%E5%88%ABitem-category%E7%9A%84%E4%BB%8B%E7%BB%8D)
- [SAP-SD: TMS to assign the batch to a DN](https://itsm.halocreativedesign.com/en/knowledge/sap-sd-tms-to-assign-the-batch-to-a-dn)
- [SAP-SD: Sales Price missing in Sales order](https://itsm.halocreativedesign.com/en/knowledge/sales-price-missing)
- [SAP-SD: Post goods receipt against NCR or Non NCR sales return.](https://itsm.halocreativedesign.com/en/knowledge/sap-sd-post-goods-receipt-against-ncr-or-non-ncr-sales-return)
- [SAP-SD: To create return sales order](https://itsm.halocreativedesign.com/en/knowledge/sap-sd-to-create-return-sales-order)
- [SAP-SD: How to create NCR replacement order with new SKU](https://itsm.halocreativedesign.com/en/knowledge/retail_ncr_01)
- [Sales order change on water](https://itsm.halocreativedesign.com/en/knowledge/sales-order-change-on-water)
- [SAP-SD: How to close NCR without action](https://itsm.halocreativedesign.com/en/knowledge/retail-ncr-02)
- [SAP-SD：add customer info into Retail / NCR SO](https://itsm.halocreativedesign.com/en/knowledge/sap-sdadd-customer-info-into-retail-/-ncr-so)
- [modify sales order plant code which already created DN](https://itsm.halocreativedesign.com/en/knowledge/modify-sales-order-plant-code-which-already-created-dn)
- [The Storage location is not defined for delivery item](https://itsm.halocreativedesign.com/en/knowledge/the-storage-location-is-not-defined-for-delivery-item)
- [SAP-SD: Delete a DN for a sales order](https://itsm.halocreativedesign.com/en/knowledge/sap-sd-delete-a-dn)
- [SAP-SD: Create Delivery Note and assign batch and PGI](https://itsm.halocreativedesign.com/en/knowledge/sap-sd-create-dn-and-assign-batch-and-pgi)
- [user manual for ZSD009](https://itsm.halocreativedesign.com/en/knowledge/user-manual-fs-for-zsd009)
- [ZSD018 halo tracker for wholesales](https://itsm.halocreativedesign.com/en/knowledge/zsd018-halo-tracker-for-wholesales)
- [TMS-SD:SO \*\* & DN \*\* The stock is not enough for DN PGI，please check stock](https://itsm.halocreativedesign.com/en/knowledge/tms-sdso-dn-the-stock-is-not-enough-for-dn-pgiplease-check-stock)
- [SAP-SD: Seperate create DN for one or certain SO lines, not for the whole SO.](https://itsm.halocreativedesign.com/en/knowledge/sap-sd-seperate-create-dn-for-one-or-certain-so-lines-not-for-the-whole-so)
- [T-code VA02 change sales order status and delivery method](https://itsm.halocreativedesign.com/en/knowledge/t-code-va02-change-sales-order-status)
- [SAP-SD: Cancel / Reject certain SO ITEM in SAP](https://itsm.halocreativedesign.com/en/knowledge/sap-sd-cancel-/-reject-certain-so-item-in-sap)
- [SAP-NCR: Change to a new SKU after replace order creared](https://itsm.halocreativedesign.com/en/knowledge/sap-ncr-change-to-a-new-sku-after-replace-order)
- [How to supply spare part main material before printing commerical invoice & packing list](https://itsm.halocreativedesign.com/en/knowledge/how-to-supply-spare-part-main-material-before-printing-commerical-invoice-packing-list)
- [Confirm if the stock is released or detucted for sales order](https://itsm.halocreativedesign.com/en/knowledge/confirm-sales-order-if-the-stock-is-released-or-detected)
- [How to cancel a NCR(Replacement)](https://itsm.halocreativedesign.com/en/knowledge/how-to-cancel-a-ncrreplacement)
- [ZSD018 Export the FOC item](https://itsm.halocreativedesign.com/en/knowledge/zsd018-export-the-foc-item)
- [How to change the sales order amount?](https://itsm.halocreativedesign.com/en/knowledge/how-to-change-the-sales-order-amount)
- [How to make ATP check?](https://itsm.halocreativedesign.com/en/knowledge/how-to-make-atp-check)
- [ZSD004 Creating&change sales order via upload](https://itsm.halocreativedesign.com/en/knowledge/zmm006)
- [How to create a credit note(C/N)](https://itsm.halocreativedesign.com/en/knowledge/how-to-create-a-credit-notec/n)
- [SAP-SD: How to get the TOG newness data](https://itsm.halocreativedesign.com/en/knowledge/sap-sd-how-to-get-the-tog-newness-data)
- [SAP-SD: Extract Customer and AM](https://itsm.halocreativedesign.com/en/knowledge/sap-sd-extract-customer-and-am)
- [Reason for why can't change SO and PO](https://itsm.halocreativedesign.com/en/knowledge/reason-for-why-cant-change-so-and-po)
- [SAP-SD: Create credit note without goods return](https://itsm.halocreativedesign.com/en/knowledge/sap-sd-create-credit-note-without-goods-return)

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## SAP Shippment

- [How to upload shipment data by ZSD013 (Actual Shipment Data)](https://itsm.halocreativedesign.com/en/knowledge/how-to-upload-shipment-data)
- [SAP-SD: Quick Direct Shipping -> PGI -> Billing](https://itsm.halocreativedesign.com/en/knowledge/sap-sd-quick-direct-shipping-pgi-bill)
- [How to do GR + GI + upload actual shipment data by ZSD013 (Actual Shipment Data)](https://itsm.halocreativedesign.com/en/knowledge/how-to-upload-actual-load)
- [How to do PGI by ZSD013 (Actual Shipment Data)](https://itsm.halocreativedesign.com/en/knowledge/how-to-do-pgi-by-zsd013)
- [How to reverse PGI](https://itsm.halocreativedesign.com/en/knowledge/how-to)
- [中礼代理出货流程](https://itsm.halocreativedesign.com/en/knowledge/%E4%B8%AD%E7%A4%BC%E4%BB%A3%E7%90%86%E5%87%BA%E8%B4%A7%E6%B5%81%E7%A8%8B)

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## SAP Stock Management

- [Transfer Posting](https://itsm.halocreativedesign.com/en/knowledge/transfer-stock-from-ufree-stock-to-esales-order-stock)
- [SAP-MM: CCSTO Receipt Operation Guidelines](https://itsm.halocreativedesign.com/en/knowledge/po-receipt-operation-guidelines)
- [retail order can only be delivered from storage location 7000](https://itsm.halocreativedesign.com/en/knowledge/retail-order-can-only-be-delivered-from-storage-location-7000)
- [SAP-SD: NCR Return Delivery note PGR - Post Goods Receipt](https://itsm.halocreativedesign.com/en/knowledge/sap-sd-dn-pgr-post-goods-receipt)
- [SAP-MM: To Reverse a SAP posted document](https://itsm.halocreativedesign.com/en/knowledge/sap-mm-to-reverse-a-sap-posted-document)
- [Transfer stock from E（Sales order stock）to U（Free stock）](https://itsm.halocreativedesign.com/en/knowledge/transfer-stock-from-esales-order-stockto-ufree-stock)
- [How to maintain an item master inventory location(Extend storage location MMSC)](https://itsm.halocreativedesign.com/en/knowledge/master-data-enrichment-inventory-locations)
- [How to create a batch for an order?](https://itsm.halocreativedesign.com/en/knowledge/how-to-create-a-batch-for)
- [How to create CCSTO for different company stock transfer](https://itsm.halocreativedesign.com/en/knowledge/how-to-create-ccsto-for-different-company-stock-transfer)
- [SRM-TESTING01](https://itsm.halocreativedesign.com/en/knowledge/srm-testing01)
- [How to cancel Material Document?](https://itsm.halocreativedesign.com/en/knowledge/how-to-cancel-material-document)
- [cancel the SKU code stock](https://itsm.halocreativedesign.com/en/knowledge/cancel-the-sku-code-stock)
- [How to maintain classification of batch](https://itsm.halocreativedesign.com/en/knowledge/how-to-maintain-classification)

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## SAP Finance

- [SAP-FICO: Create Prepayment with Asset Management](https://itsm.halocreativedesign.com/en/knowledge/sap-fico-create-prepayment-with-asset-management)
- [SAP-FI: How to download MT940 files at BOA portal](https://itsm.halocreativedesign.com/en/knowledge/mt940-boa-download)
- [SAP-FI: How to execute query report in SQ01](https://itsm.halocreativedesign.com/en/knowledge/sq01selectreport)
- [SAP-FIN:Reset Cleared Items](https://itsm.halocreativedesign.com/en/knowledge/sap-fin)
- [SAP-FICO Assign Bank Accounts to Transaction Types](https://itsm.halocreativedesign.com/en/knowledge/sap-fico-assign-bank-accounts-to-transaction-types)
- [SAP-FICO: Query UX order No. by journal entry](https://itsm.halocreativedesign.com/en/knowledge/sap-fico-query-ux-order-no.-by-journal-entry)
- [How to delete parked supplier invoice document](https://itsm.halocreativedesign.com/en/knowledge/how-to-delete-parked-supplier-invoice-document)
- [SAP-FICO How to VKOA configuration](https://itsm.halocreativedesign.com/en/knowledge/sap-fico-how-to-vkoa-configuration)
- [SAP-FICO: How to display POS Deposite](https://itsm.halocreativedesign.com/en/knowledge/sap-fico-how-to-display-pos-deposite)

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## SAP Billing

- [How to cancel Billing](https://itsm.halocreativedesign.com/en/knowledge/how-to-cancel-billing)
- [SAP-SD：Direct PGI and Billing w/o Shipment](https://itsm.halocreativedesign.com/en/knowledge/sap-sddirect-pgi-and-billing-w/o-shipment)
- [Billing Access](https://itsm.halocreativedesign.com/en/knowledge/billing-access)
- [SAP-SD: Post Invoice for a access check or delivery charge or service item only sales order](https://itsm.halocreativedesign.com/en/knowledge/sap-sd-post-invoice-for-a-access-check-or-delivery-charge-or-service-item-only-sales-order)

## SAP Basis

- [How to export Fixed Asset report in SAP](https://itsm.halocreativedesign.com/en/knowledge/how-to-export-fixed-asset-report-in-sap)
- [SAP-Basis: SAP GUI Usage](https://itsm.halocreativedesign.com/en/knowledge/sap-basis-sap-gui-usage)
- [IRPA Agent Disconnect Issue Handling](https://itsm.halocreativedesign.com/en/knowledge/irpa-agent-disconnect-issue-handling)

## SAP Master Data

- [How to create a Business Partner](https://itsm.halocreativedesign.com/en/knowledge/how-to-create-a-business-partner)
- [SAP-MD: How to input EIN(Employer Identification Number) in Business Partner](https://itsm.halocreativedesign.com/en/knowledge/sap-md-how-to-input-ein)
- [Selling Price add deletion flag](https://itsm.halocreativedesign.com/en/knowledge/selling-price-add-deletion-flag)
- [Extend material master data](https://itsm.halocreativedesign.com/en/knowledge/extend-material-master-data)

## SAP EDI

- [ZLE006: Duplicate Creation record with I Mode](https://itsm.halocreativedesign.com/en/knowledge/zle006-duplicate-creation-record-with-i-mode)
- [Interiors EDI](https://itsm.halocreativedesign.com/en/knowledge/interiors-edi)

## Sales order delivery note

- [SAP-SD: Recreate DN for NCR SO can not delivered](https://itsm.halocreativedesign.com/en/knowledge/sap-sd-recreate-dn-for)
- [Create DN for StocK order or NCR order which delivery from retail warehouse.](https://itsm.halocreativedesign.com/en/knowledge/create-dn-for-stock-order-or-ncr-order-which-delivery-from-retail-warehouse)
- [Delete Delivery Note](https://itsm.halocreativedesign.com/en/knowledge/delete-delivery-note)
- [Delete some items for delivery note for order change](https://itsm.halocreativedesign.com/en/knowledge/delete-some-items-for-delivery-note)

## Retail NCR

- [ZSD007A - Retail NCR handling (CCSTO without SO)](https://itsm.halocreativedesign.com/en/knowledge/zsd007a-retail-ncr-handling-ccsto-without-so)
- [NCR correct product code](https://itsm.halocreativedesign.com/en/knowledge/ncr-correct-product-code)

## Wholesale NCR

- [SAP-SD WHL NCR ZSD007](https://itsm.halocreativedesign.com/en/knowledge/sap-sd-whl-ncr-zsd007)

## Legcey System

- [How to print Ione Invoice PDF in SAP](https://itsm.halocreativedesign.com/en/knowledge/how-to-print-ione-invoice-pdf-in-sap)
- [How to change SAP Ul](https://itsm.halocreativedesign.com/en/knowledge/how-to-change-sap-ul)

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